RETURN POLICY
We are more than happy to replace any product that has been damaged or broken while in transit. However, if you have open or used the product we cannot accept returns. If for some reason you are not satisfied with your purchase please get in contact with us ASAP. CANNABELLA strives to be leading the way in Hemp skincare and takes pride in ensuring the highest level of quality is met.
If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo if possible.
In the rare instance you’ve had an allergic reaction to a product, please take a photo of the reaction and discontinue use of the product immediately.
Allergy returns must be less than 20% used upon arrival back with us.
If you have received an item that isn’t what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery.
Please don’t dispose of the item until we’ve had a chance to chat with you!
In the spirit of reconciliation, Cannabella would like to acknowledge the Traditional Owners and Custodians of the land, the Kombumerri people of the Yugambeh region. We pay respect to Elders past, present and emerging.
CANNABELLA is an Australian natural skincare company which was founded in 2017 by us – Matt, Tim, and Michael Stiegler – three brothers from Australia’s sunny Gold Coast.
In the spirit of reconciliation, Cannabella would like to acknowledge the Traditional Owners and Custodians of the land, the Kombumerri people of the Yugambeh region. We pay respect to Elders past, present and emerging.
CANNABELLA is an Australian natural skincare company which was founded in 2017 by us – Matt, Tim, and Michael Stiegler – three brothers from Australia’s sunny Gold Coast.
